Question 1

How do I create my first project?

Accepted Answer

From your dashboard, select your team and click "Create Project". Add the project name, industry, and goals. Rankked will generate a starter workspace with recommended modules.

Question 2

How do I reset my password?

Accepted Answer

Use the "Forgot password" option on the login page. We send a secure reset link to your registered email. The link expires for security reasons.

Question 3

Can I upgrade, downgrade, or cancel my plan anytime?

Accepted Answer

Yes. You can manage your subscription from the billing section. Plan changes are applied based on the active billing cycle and proration rules.

Question 4

How do I invite team members to a workspace?

Accepted Answer

Go to Team > Members and send invitations by email. You can assign roles on invite and adjust permissions later.

Question 5

How do I connect Google Ads?

Accepted Answer

Go to Integrations in your project settings and follow the Google Ads authorization flow. Once connected, you can manage linked campaign data in Rankked.

Question 6

Can I start using Rankked without a domain?

Accepted Answer

Yes. You can build content, generate pages, and prepare campaigns before connecting a domain. You can attach a domain later from your project settings.

Question 7

Which payment methods are accepted?

Accepted Answer

Rankked supports card-based payments through Stripe. Availability can vary by region and issuer policies.

Question 8

Where can I find and download invoices?

Accepted Answer

Open Billing > Invoices from your team dashboard. You can review payment history and download each invoice as needed.

Question 9

Where can I update my account email address?

Accepted Answer

Go to your profile settings in the dashboard and update your email. Some changes require re-verification to keep your account secure.

Question 10

How do usage limits work?

Accepted Answer

Limits depend on your active plan and the modules you use. The usage dashboard shows monthly consumption, trends, and top contributors.

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Frequently asked questions

Getting Started

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Troubleshooting

Quick links

Still need help?

Find answers faster with Rankked support guides

Browse by category

Frequently asked questions

Getting Started

Account & Security

Billing

Teams & Projects

Content & SEO

Images & Creative

Integrations & Ads

Troubleshooting

Quick links

Still need help?

Find answers faster with Rankked support guides

Browse by category

Frequently asked questions

Getting Started

How do I create my first project?

Can I start using Rankked without a domain?

Account & Security

How do I reset my password?

Where can I update my account email address?

Does Rankked support multi-factor authentication (MFA)?

Billing

Can I upgrade, downgrade, or cancel my plan anytime?

Which payment methods are accepted?

Where can I find and download invoices?

How do usage limits work?

Teams & Projects

How do I invite team members to a workspace?

A teammate cannot access a project. What should I check?

Can I manage multiple projects in one team?

Content & SEO

Can I build landing pages inside Rankked?

Images & Creative

How do I generate product or campaign images?

Can I export images for different channels?

Integrations & Ads

How do I connect Google Ads?

Can I disconnect an ads integration later?

Troubleshooting

I got an error while generating content or images. What should I do?

Quick links

Still need help?

Find answers faster with Rankked support guides

Browse by category

Frequently asked questions

Getting Started

How do I create my first project?

Can I start using Rankked without a domain?

Account & Security

How do I reset my password?

Where can I update my account email address?

Does Rankked support multi-factor authentication (MFA)?

Billing

Can I upgrade, downgrade, or cancel my plan anytime?

Which payment methods are accepted?

Where can I find and download invoices?

How do usage limits work?

Teams & Projects

How do I invite team members to a workspace?

A teammate cannot access a project. What should I check?

Can I manage multiple projects in one team?

Content & SEO

Can I build landing pages inside Rankked?

Images & Creative

How do I generate product or campaign images?

Can I export images for different channels?

Integrations & Ads

How do I connect Google Ads?

Can I disconnect an ads integration later?

Troubleshooting

I got an error while generating content or images. What should I do?

Quick links

Still need help?